Terms & Conditions

Caleb 14:24 Ministries Terms and Conditions


This website is operated by Caleb 14:24 Ministries and throughout the site the terms ‘we’, ‘us’ and ‘our’ refer to Caleb 14:24 Ministries.  These terms and conditions together with our Privacy Policy will apply to use of the website and any transactions made through it.

Please note that before you make a booking or purchase you will be asked to agree to these Terms and Conditions. If you refuse to agree to any of these Terms and Conditions, you will not be able to book any Courses or purchase any goods from our Site.

Caleb 14:24 Ministries

Caleb 14:24 Ministries is a charity registered with the Charity Commission in England and Wales under number 1137692 and with our registered office at Brookllyn, Brookfield Estate, Ynysybwl, Pontypridd  CF37 3HD. 

You may contact us by using the Contact page on this website.

Our Courses

The copyright and all other intellectual property rights in our Courses, the content of them and associated materials is owned solely by us and you may not copy or reproduce any part of them unless you have obtained a licence in writing from us.

Personal Information

We only use your personal information in accordance with our Privacy Policy and it is deemed that you have read and agreed to this Policy.

The Agreement

These Terms and Conditions and any document expressly referred to in them together with the Privacy Policy constitutes the agreement between you and us.

Please take the time to carefully review and check your order at each page of the order process.

After your order is placed, you will receive an email from us confirming that we have received your order and it is being processed. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 5.4.

We will confirm our acceptance to you by sending you an email confirming that your order is now complete (Confirmation Email). The Agreement between us will only be formed when we send you the Confirmation Email.

If we are unable to supply you with a Course, for example because that Course is no longer available or because of an error in the price on our Site as referred to in clause 7.4 we will inform you of this by email and we will not process your order any further. If the Courses have already been paid for, we will refund you the full amount as soon as practicable.

Our right to modify these Terms and Conditions:

We review and may modify these Terms and Conditions from time to time. Please see at the bottom when these Terms and Conditions were last updated.

Every time you order Courses from us, the Terms and Conditions in effect at the time of your order will be the ones applicable to the Agreement between you and us.

We review and may vary these Terms and Conditions as they are applicable to your order from time to time to reflect changes in regulatory requirements and relevant laws in which case we will notify you accordingly.


Online courses:

All of our online courses are electronic courses and access to the course material will be available through the My Courses section of your account. 

Occasionally our delivery to you may be affected by an Event Outside Our Control. See Clause 10 for details of our responsibilities when this happens.

Delivery of an Order shall be completed when we have added the purchased course to your online account.

Attend in Person Courses:

Our attend in person courses will be delivered at selected venues to suit the nature of the course and the number of attendees.

Delivery will be in person and course materials will be provided on the day of the course.

Price of Courses and other fees

The prices of the Courses will be as quoted on our Site at the time you submit your order. We take all reasonable care to make sure that the prices of Courses are correct at the time when they are entered onto the system. However please see Clause 7.4 for what happens if we discover an error in the price of the Course(s) you ordered.

Prices for our Courses may vary from time to time, but changes will not affect any order you have already placed.

There are no delivery charges for our Courses except that we may charge processing fees for certain payment methods which will be advised to you before you place an order.

Our Site contains a large number of Courses. It is always possible that, despite our best efforts, some of the Courses on our site may not be correctly priced. If we find an error in the price of the Courses you have ordered we will contact you to advise you of this error and provide you with the option of continuing to purchase the Course at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Courses to you at the incorrect (lower) price.

How to pay

Online Courses:

You can only pay for online courses using a debit card or credit card using the online payment processing systems. We accept the following cards: Mastercard, Visa or American Express.

Further and subject to our agreement you may request delivery of an invoice from us and make payment for Courses by bank transfer or cheque.

Payment for the Courses and any applicable payment processing fees are usually made in advance. We will not charge your debit card or credit card until we have provided you with access to the Courses you order from us.

Attend in Person Courses:

Payment for Attend in Person Courses can be made in the manner(s) advised for each individual course.


Donations can be made to Caleb 14:24 Ministries using any of the methods outlined on the Support Us web page i.e. online giving, bank transfer, text giving or cheque.

The online giving and text giving options utilise 3rd party services for collection of the donations which are then passed on to Caleb 14:24 Ministries.  Reference needs to be made as appropriate to the Terms and Conditions and Privacy Policies for each of these 3rd party services.


Except as expressly stated in these Terms and Conditions, we do not give any representation, warranties or undertakings in relation to the Courses.  We will not be responsible for ensuring that the Courses are suitable for your purposes or the purposes of any learner within your organisation who is intending to do a Course.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under an Agreement that is caused by an Event Outside Our Control. 

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lockouts or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or third party online cloud computing platforms.

If an Event Outside Our Control takes place that affects the performance of our obligations to you:

we will contact you as soon as reasonably possible to notify you; and

our obligations will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Courses to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

You may cancel an order affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us.

Communications between us

When we refer, in these Terms and Conditions, to “in writing”, this will include email.

In relation to notices and communications:

Any notice or other communication given by you to us, or by us to you, under or in connection with the Agreement shall be in writing and shall be delivered personally, sent by pre-paid first-class post or other next working day delivery service or email.

The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

Other important Terms and Conditions

You may only transfer your rights or your obligations under these Terms and Conditions to another person if we agree to this in writing.

This Agreement is between you and us. No other person shall have any rights to enforce any of the Terms and Conditions contained in it. 

Any dispute or claim arising out of this Agreement or in connection with it or its subject matter or information (including disputes or claims arising outside the ambit of this agreement) shall be governed by and construed in accordance with the law of England and Wales.


Your right to cancel

You have a legal right to cancel an Agreement under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period of 14 days after the date you receive a Confirmation Email from us. This means that during this period if you change your mind or decide for any other reason that you do not want a Course, you can advise us of your decision to cancel the Agreement and receive a refund provided that you have not downloaded or viewed any of the course. 

To cancel an Agreement in accordance with your legal right to do so as described in clause 13.1, you just need to advise us in writing that you have decided to cancel. This can be done using the Contact form on the website setting out full details of your order to allow us to confirm the identity of it.  We will email you to confirm we have received your cancellation. 

Your consumer right of return and refund

We are under a legal duty to supply Courses that are in conformity with this Agreement. As a consumer, you have legal rights in relation to Courses that are defective or not as described. These legal rights are not affected by your right to cancel under Clause 13 or other rights contained in the Agreement.

If you consider that the purchased course is defective or not as described you need to advise us in writing that this is the case.  If accepted we will usually provide you as soon as practicable with a refund on the debit or credit card that you used to pay (or by another method subject to our agreement and your original method of payment):

For individual modules the refund will be the purchase price in full

For sets of multiple modules the refund will be the purchase price in full providing no more than one module has been downloaded or viewed.

These Terms and Conditions were last updated in September 2020 but will be subject to regular review. Please revisit it each time that you visit the website.